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Web & Mobile Tech

The Web is the common name for the World Wide Web, a subset of the Internet consisting of the pages that can be accessed by a Web browser. Many people assume that the Web is the same as the Internet, and use these terms interchangeably. However, the term Internet actually refers to the global network of servers that makes the information sharing that happens over the Web possible. So, although the Web does make up a large portion of the Internet, but they are not one and same.

 

Mobile technology, a form of technology that enables people to use it anywhere and anytime is mostly used in cellular communication and other related areas. Mobile technologies are one of the pillars of smart cities; however, technologies that are available to use are not very welcomed by the end-users.

 

Mobile technologies have huge potential to be one of the governments’ most effective and efficient tools to offer their services to public, also to oversee, control, and manage societies’ requirements and justice as well as enhancing their happiness. In order for the governments to offer acceptable and attainable mobile services, these services have to be utilized by citizens. This chapter will address the major factors that influence user acceptance of digital government services. As smart government is a new field, there is limited amount of research that could assist in identifying the factors that affect acceptance of these smart services. This study aimed to identify the factors that will improve end-users’ acceptance of E-government services via smart devices and thereby guide successful implementation of smart government and smart city.

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